To be eligible for a return, your item must meet the following conditions:

• Product must be unopened and in its original, sealed packaging
• Product must be unused and in the same condition as when you received it
• All original tags, labels, and packaging materials must be intact
• Return request must be initiated within 7 days of delivery
• You must have proof of purchase (order number or receipt)

You have a limited window to request a return after receiving your order.

• Standard Return Window: 7 days from the date of delivery
• Returns requested after 7 days will not be accepted
• The return request must be submitted through our customer service team
• Once approved, you have 5 additional days to ship the item back to us
• We recommend initiating returns as soon as possible to ensure timely processing

Follow these steps to initiate a return:

• Step 1: Contact our customer service team at support@deepfantasies.com or call 8147984029 within 7 days of delivery
• Step 2: Provide your order number and reason for return
• Step 3: Our team will review your request and send you a Return Authorization (RA) number if approved
• Step 4: Package the item securely in its original packaging with the RA number clearly visible
• Step 5: Ship the item back to the address provided by our customer service team
• Step 6: Once we receive and inspect the item, we will process your refund

Refunds are processed promptly once we receive and verify the returned item.

• Refunds will be processed to the original payment method used for the purchase
• Processing time: 7-10 business days after we receive the returned item
• You will receive an email confirmation once the refund is processed
• Bank processing times may vary (additional 3-5 business days for credit/debit cards)
• UPI refunds are typically faster (1-3 business days)
• If you don't receive your refund within the stated timeframe, contact us immediately